We use the default CatalogNumberNumeric format, so it shouldn’t happen, but somehow it is still happening time to time and then it’s blocking the whole system, until we find and delete the duplicated catalog number without the leading zeros.
Thanks for your screenshots and explanation! I am tracking this issue on GitHub now (#7388) and I’ve added your report to it as well. We are still determining the best solution to resolve this.
From what I can tell, this is only possible when using ‘Carry Forward’ or ‘Clone.’ However, I cannot recreate the scenario in which this occurs. If you discover a consistent method for reproducing this, please let us know!
Thank you @Grant, for looking into this!
I’m also not able to reproduce this error, since whenever I try to create a catalog number without padding zeros, it is automatically fixed to have the proper format.
Though, some of our colleagues and interns managed to bump into this scenario several times. We keep on eye on it and let you know, if we have further information!