Hi @Leslie,
Are you on the latest version of Specify 6?
Have you modified this label using Jaspersoft Studio or otherwise modified the report manually?
It would be nice if you could share your Specify logs after force-quitting the SpiReport app!
Can you try logging in to your account on another system and attempt to use iReport from there?
You can also export and import the label on another user’s account! From there, you can see if your IT person is unable to open it as well.
Thank you!