That was it! the worker was not running… Thank you for all the help.
Now, back to original question, I was able to merge some duplicate agents, but, there is one that is not allowing me to do so, i get an error, see below:
(receiver, receiver(signal=self, sender=sender, **named))\n File "/opt/specify7/specifyweb/businessrules/orm_signal_handler.py", line 15, in handler\n rule(kwargs[‘instance’])\n File "/opt/specify7/specifyweb/businessrules/agent_rules.py", line 11, in agent_delete_blocked_by_related_specifyuser\n raise BusinessRuleException(\nspecifyweb.businessrules.exceptions.BusinessRuleException: (‘agent cannot be deleted while associated with a specifyuser’, {‘table’: ‘Agent’, ‘fieldName’: ‘specifyuser’, ‘agentid’: 4130, ‘specifyuserid’: 2})\n",
Any ideas?