Specify-7 AI Agent

[Heryk]

Hi everyone,

I’ve begun exploring and configuring an AI agent to assist with managing internal Specify-7 user support. If everything goes as planned, we aim to deploy it as the first point of contact for user support, helping to address user issues and inquiries. When the agent encounters a request it can’t resolve, it will be programmed to route specific inquiries to the appropriate resources, such as the collection manager or an internal IT/IM expert. This is an exciting initiative, and I’m looking forward to testing the agent with our internal community this summer.

Have any of you had experience using or testing this type of technology alongside Specify-7? I’d love to give the agent access to all the resources available on the Specify Community Forum, but it seems that an account is required to access certain pages.

Cheers!

[Grant]

Hi @Heryk,

I would love to learn more about this effort and any lessons learned or feedback you receive from it! Please keep in touch as this develops further and I hope you find success developing this automated first point of contact. I think our community would benefit greatly from a service like this!